Refund Policy

All purchases made through Ace Cosmetics are final. We do not offer refunds, returns, or exchanges under any circumstances.

Ace Cosmetics reserves the right to deny any return requests, replacements, or refunds at our sole discretion.

In the rare event that your order arrives damaged or defective, you must contact our customer service team within 48 hours of delivery. To be considered for a replacement or store resolution, customers are required to provide clear photos of the damaged item(s) along with a screenshot or copy of the original order confirmation email.

Requests submitted after 48 hours of delivery will not be eligible for review. To begin this process, please visit our Contact Us page.